Wordcraft Academy (TM) is a trade name of Cambridge Executive Development Limited (details here).
Please ensure you have read and understood the following terms and conditions before completing a course booking.
Open course fees must be paid in full no later than 7 days prior to the course date. Cambridge Executive Development Limited reserves the right to transfer the place to another delegate if fees are not paid on time.
Cambridge Executive Development Limited reserves the right to charge compound interest on all outstanding amounts at a rate of 2% per calendar month, or part thereof, from the last date that payment was due to the date payment was made.
Cambridge Executive Development Limited also reserves the right to employ a debt collection agency and charge any expenses incurred due to this on to the late paying client.
Cancelling Course Bookings
If a place on an open course or an in-house course booking is cancelled 14 days or less before the course date the full course fee must be paid immediately.
Cancellations or transfers of bookings to other dates made 15 – 30 days before the date of the course attract a 50% cancellation charge per transfer/cancellation.
Please make all cancellations in writing to firstname.lastname@example.org.
Changing Delegate Details
To change a delegate to another from the same organisation is free. Changes made within 14 days of the course date may affect our ability to process pre-course questionnaires for the new delegate.
Cancellation of Course
Cambridge Executive Development Limited reserves the right to cancel any course at any time without liability. Under these circumstances delegates will be offered an alternative course date, a credit note or a full refund.
Cambridge Executive Development Limited accepts no liability for travel and accommodation costs incurred by or on behalf of those booked to attend a course that is subsequently cancelled.
Changing Course Details
Cambridge Executive Development Limited reserves the right to change course details such as venues, trainers or any other detail if circumstances preclude the original specification from being fulfilled.
Cambridge Executive Development Limited reserves the right to alter specific course content or agenda items in order to meet individual client needs, update information or for any other reason.
Email Coaching Support
For courses that provide email-based coaching support, this is available for 30 days from the date of the training session.
Use of Company Name in Marketing
Cambridge Executive Development Limited uses a list of client names in its marketing activities. If you do not wish your company to appear on this list please indicate this on your booking form or by emailing email@example.com.
Use of Data
The information you provide on booking is stored to enable us to process your booking and facilitate your invitation to the course. We may occasionally contact you with details of other learning and development services we provide that you might be interested in. You can opt out of these communications at any time. You can request a record of the any data relating to you by contacting us.
You can read our privacy statement here.